Terms of Service

Last Updated: August 20, 2022

1.AGREEMENT TO TERMS

1.1 These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and JetPrint, doing business as JetPrint,(we, us), concerning your access to and use of the JetPrint (https://www.jetprintapp.com) website as well as any related applications (the Site).
The Site provides the following services: JetPrint simplifies the way custom products are created and lets thousands of ecommerce merchants build profitable businesses. (Services). You agree that by accessing the Site and or Services, you have read, understood, and agree to be bound by all of these Terms and Conditions.
If you do not agree with all of these Terms and Conditions, then you are prohibited from using the Site and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference.

1.2 The supplemental policies set out in Section 1.7 below, as well as any supplemental terms and condition or documents that may be posted on the Site from time to time, are expressly incorporated by reference.

1.3 We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of the Site represents that you have accepted such changes.

1.4 We may update or change the Site from time to time to reflect changes to our products, our users’ needs and/or our business priorities.

1.5 Our website is available to the entire world. This website's information is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would violate laws or regulations or subject us to compliance with such jurisdiction or country/any registration requirements for the region.

1.6 The Site is intended for users who are at least 18 years old. If you are under the age of 18, you are not permitted to register for the Site or use the Services without parental permission.

1.7 Additional policies which also apply to your use of the Site.

2.ACCEPTABLE USE

2.1 You may not access or use the Site for any purpose other than that for which we make the site and our services available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

2.2 As a user of this Site, you agree not to:

1.Systematically retrieve data or other content from the Site to a compile database or directory without written permission from us

2.Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users to send unsolicited email or creating user accounts under false pretenses.

3.Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use.

4.Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

5.Make improper use of our support services, or submit false reports of abuse or misconduct.

6.Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

7.Interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to the Site.

8.Use the Site or our content as part of any effort to compete with us or to create a revenue-generating endeavor or commercial enterprise.

9.Use the Site in a manner inconsistent with any applicable laws or regulations.

10.Falsely imply a relationship with us or another company with whom you do not have a relationship.

3.Information you provide to us

3.1 You represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete and relate to you and not a third party; (b) you will maintain the accuracy of such information and promptly update such information as necessary; (c) you will keep your password confidential and will be responsible for all use of your password and account; (d) you have the legal capacity and you agree to comply with these Terms and Conditions; and (e) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site.
If you know or suspect that anyone other than you knows your user information (such as an identification code or user name) and/or password you must promptly notify us at support@jetprintapp.com.

3.2 If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account. We may remove or change a user name you select if we determine that such user name is inappropriate.

3.3 As part of the functionality of the Site, you may link your account with online accounts you may have with third party service providers (each such account, a Third Party Account) by either: (a) providing your Third Party Account login information through the Site; or (b) allowing us to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account.
You represent that you are entitled to disclose your Third Party Account login information to us and/or grant us access to your Third Party Account without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers.

3.4 By granting us access to any Third Party Accounts, you understand that (a) we may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists; and (b) we may submit and receive additional information to your Third Party Account to the extent you are notified when you link your account with the Third Party Account.

Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your account on the Site. Please note that if a Third Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third party service provider, then Social Network Content may no longer be available on and through the Site.

You will have the ability to disable the connection between your account on the Site and your Third Party Accounts at any time. Please note that your relationship with the third party service providers associated with your third party accounts is governed solely by your agreement(s) with such third party service providers. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and we are not responsible for any Social Network Content.

4.Content you provide to us

4.1 There may be opportunities for you to post content to the Site or send feedback to us (User Content). You understand and agree that your User Content may be viewed by other users on the Site, and that they may be able to see who has posted that User Content.

4.2 In posting User Content, including reviews or making contact with other users of the Site you shall comply with our Acceptable Use Policy.

4.3 You warrant that any User Content does comply with our Acceptable Use Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

4.4 We have the right to remove any User Content you put on the Site if, in our opinion, such User Content does not comply with the Acceptable Use Policy.

4.5 We are not responsible and accept no liability for any User Content including any such content that contains incorrect information or is defamatory or loss of User Content. We accept no obligation to screen, edit or monitor any User Content but we reserve the right to remove, screen and/or edit any User Content without notice and at any time. User Content has not been verified or approved by us and the views expressed by other users on the Site do not represent our views or values.

4.6 If you wish to complain about User Content uploaded by other users please contact us at support@jetprintapp.com.

5.OUR CONTENT

5.1 Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned or licensed to us, and are protected by copyright and trade mark laws.

5.2 Except as expressly provided in these Terms and Conditions, no part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

5.3 Provided that you are eligible to use the Site, you are granted a limited licence to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.

5.4 You shall not (a) try to gain unauthorised access to the Site or any networks, servers or computer systems connected to the Site; and/or (b) make for any purpose including error correction, any modifications, adaptions, additions or enhancements to the Site or Our Content, including the modification of the paper or digital copies you may have downloaded.

5.5 We shall (a) prepare the Site and Our Content with reasonable skill and care; and (b) use industry standard virus detection software to try to block the uploading of content to the Site that contains viruses.

5.6 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.

5.7 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that Our Content on the Site is accurate, complete or up to date.

6.LINK TO THIRD PARTY CONTENT

6.1 The Site may contain links to websites or applications operated by third parties.We do not have any influence or control over any such third party websites or applications or the third party operator. We are not responsible for and do not endorse any third party websites or applications or their availability or content.

6.2 We accept no responsibility for adverts contained within the Site. If you agree to purchase goods and/or services from any third party who advertises in the Site, you do so at your own risk. The advertiser, and not us, is responsible for such goods and/or services and if you have any questions or complaints in relation to them, you should contact the advertiser.

7.MODIFICATIONS TO AND AVAILABILITY OF THE SITE

7.1 We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

7.2 We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services.We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases.

7.3 There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.

8.GENERAL

8.1 Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.You hereby agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

8.2 These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us.

8.3 Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision.

8.4 We may assign any or all of our rights and obligations to others at any time.

8.5 We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control.

8.6 If any provision or part of a provision of these Terms and Conditions is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.

8.7 There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site or Services.

8.8 We may assign any or all of our rights and obligations to others at any time.

9.Copyright Disclaimer

We want our customers to have a good time with JetPrint's POD services. At the same time, we take intellectual property very seriously. Without a doubt, we value the protection of others' copyrights. The rules that our users must follow when using our website are as follows:
9.1 The images you want to upload and print must be your property.

9.2 It is forbidden to upload offensive images. Please do not post images with sexually explicit content, racism, homophobia, or other ignorant themes, or images with disparaging remarks about people or businesses.

9.3 You will be solely responsible for any issues (legal or otherwise) that arise during the creation of the JetPrint product, which will display the images you upload.) Any images uploaded to create a custom project are the uploader's responsibility. JetPrint is not liable for any damages incurred as a result of copyright infringement or the use of restricted images on our products. Check your design and understand what you've uploaded before creating a product with a JetPrint mockup.

9.4 You retain complete ownership of your design. A product can be deleted at any time. JetPrint does not acquire any rights when you upload an image other than the right to reproduce the design of the intended product on demand.

9.5 JetPrint reserves the right to refuse to print or create products that contain images that violate our upload policy.
JetPrint reserves the right, without notice, to remove product designs from any site on the site that violates our notice.

10.Price

10.1 In general
JetPrint establishes product prices and displays them in the service. Shipping charges are displayed separately. JetPrint reserves the right to change prices at any time, and such changes will be reflected in the Services.

10.2 Significant price cuts
JetPrint reserves the right to offer different pricing plans at any time (for example, if you place an order over a certain amount within a given time frame, JetPrint may offer you a lower price). JetPrint does not guarantee the availability of such programs and reserves the right to suspend or terminate them at any time. JetPrint's website has more information on such pricing plans.

11. Shipping and Delivery

11.1 In general.
(a) JetPrint or its subcontractors will arrange for individual orders to be delivered to the delivery address specified in your fulfillment information (typically the end customer's delivery address). If you do not provide shipping information and a shipping address, JetPrint may refuse shipping or ship individual orders to the address on file with you at its sole discretion.

(b) JetPrint reserves the right, at its sole discretion, to limit the countries available for shipping, shipping methods, shipping service providers, and packaging types available for a single order.

(c) You consent to part-delivery.

(d) JetPrint may list you as the shipper and your address as the return address if possible.

(e) It is possible that an order cannot be edited or cancelled online 48 hours after it has been shipped. Please check your account to see if you have the ability to change specific parameters, customer addresses, and so on. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.

11.2 Fees.
Shipping costs can be found in the service. JetPrint reserves the right to change shipping rates at any time.

11.3 Insurance against loss and delay.
When you hand over an individual order to a shipping service provider, freight forwarder, carrier, or other person responsible for facilitating transportation, you assume the risk of loss, destruction, and delay. JetPrint is not required to insure individual orders while they are in transit.

11.4 There is no guarantee of delivery time.
JetPrint's website and services may provide general delivery time estimates. These are only estimates, and JetPrint expressly disclaims any and all warranties that individual orders will be delivered to shipping service providers within a specific time frame or that individual orders will arrive at any given destination on a specific date.

11.5 Incorrect or Inadequate Address, Unclaimed Delivery
If the shipping provider returns the product to JetPrint due to no fault of JetPrint (for example, because the address you provided is incorrect, incomplete, or unclaimed), we will contact you and request an updated address before restocking the product and shipping it to this new address. You will be responsible for any costs associated with storing and/or re-shipping the product (if applicable). If the product is returned due to JetPrint's error, JetPrint will immediately re-deliver the service after receiving feedback. If no feedback is received, the re-delivery service will be discontinued after 30 days, and JetPrint reserves the right to donate the product to a charity or dispose of the product at your designated location, with no further liability charges to you.

11.6 Export and import
(a) Information and forms If your personal order is subject to customs scrutiny, you will provide JetPrint with any necessary shipping information, and JetPrint will use commercially reasonable efforts to prepare the required export documentation when packing the affected personal order. You agree that neither JetPrint nor its affiliates or subcontractors shall be considered the importer of any merchandise in relation to any such individual order.

(b) Fees. If import duties, (import) value added tax, customs clearance fees, or other charges and levies are due or likely to occur under the laws of the country in which your individual order is received, the recipient must pay these charges upon receipt. JetPrint may charge you for any charges incurred as a result of exporting or importing to the receiving country (including duties, fees, taxes (such as VAT and sales tax), or other charges).

(c) The destination and the embargo. You can view the available delivery destinations in the service. If an individual order is to be delivered to a location subject to applicable sanctions or embargoes, or to a national or blocked person specifically designated under applicable law, or to any entity, person, or destination similarly restricted, you acknowledge that JetPrint reserves the right to refuse or withdraw the individual order.

12.Entire Agreement

Failure by us to exercise or enforce any right or provision of these Terms of Service shall not be construed as a waiver of such right or provision.
These Terms of Service, as well as any policies or operating rules posted by us on this website or related to the Services, represent the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and advice, whether oral or written, between you and us (including without limitation any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed in the drafting party's favor.

13.Contact Details

If you have any questions about the Terms of Service, please contact support@jetprintapp.com.